About TrueLook


Over 100 million users. More than 2.2 billion images.

TrueLook began as a pioneer in IP camera technology, called Perceptual Robotics, Inc. The company invented the first PTZ (pan-tilt-zoom) webcam, which was renamed “TrueLook.” Since its inception,  TrueLook has delivered more than 2.2 billion images to over 100 million users. TrueLook has also deployed cameras on every continent of the globe – including the NASA camera on the South Pole.

TrueLook has been used to webcast major media events, including: The NBA Finals, MLB World Series, Wimbledon, US Open, The Masters, US Presidential Inauguration, Canes Film Festival, Grammys, Chicago and Detroit Auto Shows, and many more.

By 2010, TrueLook had built a substantial and growing customer base within the construction industry. Developing new capabilities for this segment allowed TrueLook to grow in a new and exciting direction. Today, TrueLook’s turnkey hardware and cloud-hosted web app are primarily designed for the needs of owners and contractors. Live camera viewing, custom time-lapsing, security recording, and a large selection of other tools allow construction teams across North America to better manage their jobsites.


General Manager / Chief Operating Officer

Roger Yarrow

Roger brings a 25-year background rich in programming, customer support, and systems management experience to TrueLook. Roger manages TrueLook’s operations department which is responsible for all customer implementations, support, purchasing, and solutions staging.

Vice President of Sales

Shawn Kivett

Shawn joined the TrueLook team in May of 2011 and brings with him over 15 years of sales experience. For the past seven years he has focused his energies on software and technology sales. Throughout his career Shawn has been responsible for identifying new opportunities, creating and maintaining new client relationships, and providing 1st class service and support.

Chief Marketing Officer

Jaclyn Kramer

Jaclyn has over 20 years of experience in strategic marketing, branding and demand generation through leadership roles in companies of all sizes, from tech start-ups to publicly traded companies. As CMO, Jaclyn is responsible for driving TrueLook’s overall marketing strategy and helping to propel new growth for the business.

Vice President of Finance

Micki Morgan

Micki has been in financial management for over 14 years. In this role, Micki directs all financial aspects of the business including accounting practices, budgeting, financial planning, interface with the financial community, financial analysis, acquisitions and ventures, and monitoring of financial performance.

Sales and Support
Office Location

Our sales & support teams operate out of our Winston-Salem, North Carolina office.