Tips for Fortifying Client Relationships in Construction

Fortifying client relationships is vital for any successful business. 

With the rapid evolution of emerging technologies, there are various strategies and tools that construction firms can implement to improve and elevate client relationships. 

At TrueLook, we understand that a positive client experience is one of the foundations to a successful business. Construction cameras are an effective tool in ensuring success through remote jobsite monitoring and security, but building an overall experience goes beyond the hardware. 

Read on for our tips on how to go above and beyond for your clients: 

Provide peace of mind through jobsite security.

With over $1 billion lost every year to construction theft, jobsite monitoring and security are more essential than ever for securing projects and building client trust. The presence of construction cameras can deter theft and vandalism, and if such incidents do occur, footage captured by the cameras is invaluable for identification and evidence. 

Remote and live monitoring also allow project managers to identify any issues that may arise and address them promptly. Additionally, TrueLook’s Intelligent Security is a comprehensive solution for any type of jobsite, providing features such as customizable motion detection, human-verified alerts and police dispatch, and cloud access, among others. 

Streamline project management. 

Effective project management is essential to the success of any build. For projects of any size, it can be a daunting task to collaborate among various teams across different locations. With work becoming increasingly remote, it’s more important than ever to find an efficient way to communicate and collaborate with team members and stakeholders. 

By using TrueLook cameras in conjunction with our range of platform features, construction firms can monitor their projects remotely and easily share files and documents with stakeholders. Our cameras allow builders to monitor construction sites from anywhere from a computer, phone, or tablet, and our platform provides an easy way to manage and store photos and footage. 

Ensure regulation compliance to avoid any unnecessary friction.

Compliance with regulations is a critical aspect of making sure that construction projects run and finish smoothly. Complying with regulations means construction firms can avoid costly fines and lawsuits, which have the potential to damage reputation and client relationships. By using TrueLook cameras for jobsite monitoring and documentation, construction firms can ensure that they comply with regulations, such as OSHA safety standards. Our cameras can be used to monitor safety on the jobsite — in the event of unfortunate incidents, documentation is critical. We offer live viewing and time-lapse options so that builders can ensure each step is documented and accounted for. 

Showcase your projects to elevate marketing.

Marketing is a vital aspect of any growing business, and the construction industry is no exception. Time-lapse videos created using TrueLook cameras can be a powerful marketing tool for construction firms. These videos showcase the progress of a project and can be used to promote your firm’s capabilities to potential clients. By demonstrating your skills and expertise, using photos and footage of your in-progress and completed projects can be a huge boost to impressing new and existing clients. 

TrueLook helps builders elevate their practice. 

By improving jobsite security, safety, and compliance, builders and contractors can demonstrate their commitment to their clients’ best interests, which builds trust and loyalty over time. TrueLook’s construction cameras continuously monitor construction sites, promoting security and compliance, while also improving project management and client communication.

Providing real-time updates on the progress of construction projects through time-lapse videos and live streaming capabilities means stakeholders stay informed and engaged throughout the process. Monitoring and documentation also allow builders and contractors to easily track and address any issues that may arise, preventing potential disputes. By leveraging TrueLook’s construction cameras and platform features, builders and contractors can improve client communication and demonstrate their commitment to transparency, accountability, and quality assurance.

About TrueLook

Building strong client relationships is crucial for the success of any construction business. By providing constant monitoring and documenting of construction sites, ensuring safety and compliance, and improving project management and client communication, TrueLook helps builders and contractors demonstrate their commitment to transparency, accountability, and quality assurance. Our team’s focus on relationships and customer service ensures that builders and contractors have the support they need to succeed and provide exceptional service to their clients. To get started on employing construction cameras for elevated security and productivity, contact our team for a free camera demo or check out our blog for more industry insights and news.

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Michael Windsor headhsot

Michael Windsor

Michael is Truelook’s VP of Customer Success. In his role, he leads our customer support and services teams that provide our customers with world-class customer care, software support, and account management. He has over 12 years of experience designing global support strategies to drive corporate goals, and improve customer satisfaction and product quality. His greatest passion is developing high-performance support teams focused on customer retention, revenue growth/protection, and operational excellence. Outside of business hours, he enjoys Golfing and Hiking.

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